REQ-10009321
Juli 10, 2024
Indien

Summary

Provide MarTech support support to Novartis internal customers (CPOs, Regional marketing and sales teams) on various high complexity Marketing technology programs and products. Explore, evaluate, co-create, and implement Digital innovation solutions in in Marketing Automation domain. Facilitate data enabled decision making for Novartis internal customers by providing and communicating platform specific needs including functional implications of platform design and operations.

About the Role

Location: Hyderabad #Hybrid 

Key Responsibilities:

  • Use MarTech platforms (like SFDC, SFMC) to enable business processes, including efficient use of existing platform infrastructure for a given business process operations
  • Converge user analytical needs to out of box analytical modules within MarTech platforms to enable faster data to insights for end users and enhance adoption
  • Solve / set up good data operations process to deliver good quality and accurate process in platforms
  • Provide inputs into data platform architecture specific to MarTech data and contribute to overall Data Ecosystem 
  • Storytelling through data: Converge multiple data sets and drive insights based on multiple data sets based on business questions
  • Drive user requirement gathering and driving convergence towards user needs through design thinking 
  • Propose new features and drive evolution / adoption of platform features along with all stakeholders and end users
  • Draw on their domain knowledge of Sales, Marketing, Data Analytics, and Product management to help business leaders identify and prioritize their business problems to create business value.

Soft Skills: 

  • Joint Value Creation
  • Excellent presentation skills and storyboarding skills
  • Good interpersonal and communication skills
  • Ability to operate effectively in an international matrix environment.
  • Strong stakeholder management skills
  • Solid team player who is dynamic and result oriented

Essential Requirements

  • BTech / Masters in Technology.
  • Overall 3-4+ years of experience, with 1-2+ years in CRM Technology Development / Operations / Product Development with a leading Pharma / Technology provider
  • Past work reflects a track record of operational excellence in CRM or Product Development space 
  • Hands-on experience in any one of MarTech Platforms with Basic Certifications (VEEVA, SFDC, SFMC, Social)
  • Knowledge and understanding of end-to-end commercial value chain across domains and its execution effectiveness levers
  • Knowledge of end to end product management framework
  • Understanding complexity of integrated working in a matrix and geographically dispersed environment

Desired Requirements

  • Familiarity with process set-up, quality critical metrics and operational issues / management 
  • Past experience in delivering solutions for commercial effectiveness across multiple geographies or large markets
  • Understanding of Data platforms and its work with MarTech platforms including future evolutions in Data landscapes
  • Good understanding of pharmaceutical commercial data landscape and commercial processes 

Why consider Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture 
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards 

Commitment to Diversity and Inclusion: 
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network 

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Operations
CTS
Indien
Hyderabad (Office)
Marketing
Full time
Regular
No
A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10009321

Analyst - MarTech Products

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