390418BR
Apr 16, 2024
USA

Summary

About the Role: The Associate Director, HCP Education Delivery will be responsible for consistent delivery of best-in-class HCP education for Therapeutic Areas (TA)/Brands within Integrated Marketing and Customer Ex-perience, US Pharma. This includes applying Novartis HCP Education capabilities, customer, and TA/Brand insight to design and deliver HCP educational experiences that educate, engage, and help HCPs gain comfort in appropriately prescribing Novartis products. This role will be responsible opera-tional support of increases and decreases in demand and supporting ad-hoc HCP education programs and projects as needed. This role will be responsible for day-to-day delivery of HCP education programs that achieve the over-all strategy and defined metrics. The role will also share operational insights and knowledge from the HCP education effort to the TA/Brand and HCP Marketers to improve impact. This role will also be re-sponsible for defining key performance standards and driving effective and efficient approaches in HCP education delivery. Location: This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international). Please note that this role would not provide relocation and only local candidates will be considered.

About the Role

Major accountabilities:

  • Serve as an integrator across teams and functions, partnering closely with Marketing Strategy HCP marketers, Customer Experience Planning, and Customer Engagement Center to effectively build and deliver HCP education.
  • Consistently apply industry best practices and ways of working to deliver leading HCP education.
  • Defining, implementing and delivery of effective/impactful HCP education
  • Identify and apply industry leading best practices, and ways of working, to deliver HCP education.
  • Share best practices across the HCP Education Delivery team to drive improved consistency and impact.
  • In partnership with Customer Experience Planning and Optimization Team, ensure the customer (HCP) experience and education delivery tactics are balanced
  • Actively contribute to the development of the HCP experience roadmap and HCP Impact plan
  • Partner closely with HCP facing functions and teams to achieve HCP education objectives and deliver an integrated education experience, including across the field.
  • Partner effectively with the HCP Marketer and the Customer Engagement teams to support HCP Education and field communication and training activities, as appropriate

Minimum Requirements:

Essential Requirements:

  • Minimum of 5 years of experience in commercial marketing with experience building scalable HCP education programs OR 2 years of marketing experience and completion of a postdoctoral fellowship with a major pharmaceutical company
  • Demonstrated ability to communicate scientific data
  • Experience in driving enterprise-wide capabilities and an improved HCP experience.
  • Ability to lead/enable multiple top-priority deliverables on time, on scope, on budget. Strong project management, with a strategic and analytical mindset, as demonstrated by key projects/initiatives.
  • Accomplished and strong cross-functional leadership and ability to collaborate effectively with various collaborators and teams and effectively lead a team.

Desirable Requirements:

  • Multi-functional experience in Pharmaceutical or Healthcare
  • Prior work within a center of excellence model, where consistent standards, best practices, and knowledge sharing were effectively implemented

The pay range for this position at commencement of employment is expected to be between $158,400 and $237,600/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

US
Pharmaceuticals
USA
East Hanover
Marketing
Full time
Regular
No
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390418BR

AD HCP Education Delivery

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